Monrovia, Liberia – The National Transit Authority (NTA) has acknowledged concerns raised by Verity Online News and members of the public regarding the overloading of public transport vehicles, including incidents in which passengers were seen standing inside buses on long-distance routes, resulting in safety risks and damage to vehicles.
In a statement issued, the NTA said it had taken note of video footage circulating on social media showing some of its buses carrying passengers beyond approved limits. The management described the situation as “deeply concerning” and a clear violation of the Authority’s safety protocols.
According to the NTA, its policies strictly prohibit passengers from standing on all outstation routes. The Authority further clarified that on the Monrovia-to-Maryland route, a maximum luggage weight of 15 kilograms per passenger—excluding overnight baggage—is enforced because of the load specifications of buses operating on that corridor. Any load exceeding that limit is not permitted, and standing in the aisle is “absolutely prohibited” on all outstation services.
The NTA disclosed that it has summoned all parties involved in the reported incident for a thorough investigation to determine the circumstances surrounding the breach and to ensure accountability. Management expressed regret over the incident and announced immediate measures to prevent a recurrence.
As part of these measures, the Authority said it has increased the deployment of Transit Patrol Officers and Compliance Officers on all outstation routes to ensure strict adherence to safety standards.
In addition, the NTA announced the acquisition of five cargo trucks through an agreement with ABK Motors Incorporated. The trucks, described as the first of their kind in the Authority’s operational history, are intended to transport goods and luggage exceeding the 15-kilogram limit, thereby reducing pressure on passenger buses and improving nationwide cargo transportation.
The NTA also commended whistleblowers and members of the public for reporting unsafe practices, noting that such vigilance helps the Authority improve its services and uphold its commitment to safe and reliable public transportation.
The statement was signed by Abayomi T. Santi Jr., Assistant Corporate Affairs Manager for Communication and Marketing at the National Transit Authority.
